Basic IT Maintenance Plan
Our basic IT maintenance plan is ideal for home users and small businesses with a single computer that only suffer IT problems on average once every month or every other month, There are no additional charges for callouts and any parts that are required are charged extra. The basic IT maintenance plan gives the user unlimited telephone and email support and up to twelve hours labour per annum. If this looks like the Maintenance plan that would best suite your needs contact us on 0870 626 5252 or email your questions to sales@infotechservices.co.uk.
Small Business IT Maintenance Plan
The small business IT maintenance plan is ideal for small businesses with two to four computers that need IT support on average once a fortnight to once a month. There are no call out fees charged, and customer can enjoy up to 58 hours labour per annum, parts are charged extra at cost price. As a business user we know the importance of getting your systems back up and running as soon as possible, so on average we will have an engineer with you within four hours from call out. as with our other IT maintenance plans companies get free unlimited telephone and email support. Our Small Business IT Maintenance Plan is only £140.00 per month, or if you pay yearly it is only £1,400 per annum. If you feel that this plan would best suite your business contact us on 0870 626 5252 or email us your questions to sales@infotechservices.co.uk.
SME Business IT Maintenance Plan
Our SME Business IT Maintenance Plan is designed for companies with five to ten computers on a network with a server. We know that system stability and support are key to the running of your business, so customers can expect an engineer to be onsite within two hours from call out. we know that IT systems don't break down Monday to Friday 9.00 - 5.00, so we cover you seven days a week, 365 days a year. As well as our unlimited telephone and email support, our SME Business IT Maintenance plan comes with the option of remote technical support so that we can carry out maintenance and diagnostics in the background to minimise downtime to your company. The cost of our SME Business IT Maintenance Plan is only £450.00 per month or £4,500.00 per annum if you pay for twelve month in advance. Parts are charged extra at cost price. With the SME Business IT Maintenance Plan, companies have up to 160 hours of labour per year. If you would like to discuss this plan further please contact us on 0870 626 5252 or email our sales department at sales@infotechservices.co.uk for further details.
Bespoke IT Maintenance Plan
At Infotech Services we know that sometimes your computer and IT maintenance requirements cant be pigeonholed into a single maintenance plan, that's why we can offer you a bespoke computer maintenance service. We will sit down and listen to what you do, what you need and when you need it by. Once we have all the relevant information about your business and computer requirements, we will taylor a bespoke IT maintenance package based on the information you have supplied. If you would like to discuss our bespoke maintenance plan further contact us on 0870 626 5252 or email our sales department at sales@infotechservices.co.uk